All our online data products come with a 100% 30 day money back guarantee. If you purchase a product from us and it does not work as advertised on your system, we will refund you the full purchase price.
Before asking for a refund, please contact customer support at support@netyellow.ca
Please include a detailed description of your problem so that we can try and reproduce it on our own test systems and then solve the problem for you. If we are unable to solve the problem for you within 14 days, we will refund you the full purchase price.
Although offering a guarantee is rare in the database industry, we are committed to developing high quality data delivery solutions for our customers. We rely heavily upon the honesty of our customers to make this guarantee feasible. We ask is that every effort be made to resolve the problem you're having through technical support before requesting a refund.